Privacy Policy
Last Updated: January 2025
1. Introduction
Free Solar U.S. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website freesolar.us.com and use our services.
2. Information We Collect
2.1 Personal Information
When you request solar quotes or use our calculator, we may collect:
- Name and contact information (email, phone number, mailing address)
- Property details (address, home ownership status, roof type)
- Energy usage information (average monthly electric bill, utility provider)
- Financial information (credit score range, if voluntarily provided)
2.2 Automatically Collected Information
We automatically collect:
- IP address and location data
- Browser type and device information
- Pages visited and time spent on our site
- Referral sources
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
- Connect you with solar installers in your area
- Provide personalized solar estimates and recommendations
- Respond to your inquiries and customer service requests
- Send marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations
- Prevent fraud and ensure security
4. How We Share Your Information
4.1 With Partner Installers
When you request solar quotes, we share your contact information and project details with up to 3 vetted solar installers in your area. By submitting a quote request, you consent to be contacted by these installers via phone, email, or SMS.
4.2 With Service Providers
We may share information with third-party service providers who assist with website hosting, analytics, email delivery, customer support, and marketing.
4.3 Legal Requirements
We may disclose information if required by law, court order, or government request, or to protect our rights, property, or safety.
4.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your experience, analyze site traffic, and serve personalized content. You can control cookies through your browser settings, but disabling them may affect site functionality.
6. Your Privacy Rights
Depending on your location, you may have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate or incomplete information
- Request deletion of your personal data
- Opt out of marketing communications
- Opt out of the sale or sharing of personal information (see Do Not Sell My Info)
- Object to or restrict certain processing activities
To exercise these rights, contact us at [email protected].
7. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at: